Cancellation & Returns Policy
Learn about our policies for cancelling orders and returning products.
Last updated: November 21, 2025
Cancellation Policy
We understand that sometimes plans change.
- ●Orders can be cancelled before dispatch by contacting our support team at support@thendralkart.com or by calling +91 7845940550.
- ●Once an order is shipped, it cannot be cancelled.
- ●If your order is cancelled before dispatch, the full amount will be refunded to your original payment method within 7–10 business days.
Return Policy
At ThendralKart, your satisfaction is our priority. We accept returns under the following conditions:
1. Return Policy:
We offer return within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return.
2. Return Process:
- ○Email us at support@thendralkart.com with your order details and reason for return.
- ○Our team will verify and arrange pickup or provide return instructions.
3. Refund Process:
- ○Refunds will be initiated once the product is received and inspected.
- ○Refunds may take 7-10 working days to reflect in your account.
Shipping Policy
We ship within 7-10 working days.
Quick Reference
Cancellation Timeframe
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.
Return Timeframe
Report damaged or defective products within 48 hours of delivery.
Refund Processing
Refunds are processed within 7–10 business days after approval.
Contact Support
Email: support@thendralkart.com
Phone: +91 7845940550
Need Help with Returns or Cancellations?
Our customer support team is here to assist you with any questions or concerns.